3004 Engineering Consultancies respects your privacy and is committed to protecting your personal information.
Any information collected through our website, contact forms, payment links, or communications is used for business, project coordination, invoicing, client support, and marketing purposes.
Client Data & Privacy
We may collect information including:
Name
Contact details
Email address
Project-related information
Payment-related information
Project communications, including WhatsApp groups created for a project, are recorded and retained by 3004 Engineering Consultancies as project records, for progress reporting and as evidence in case of disputes. We may use automated tools, including AI service providers bound by confidentiality, to prepare summaries and reports from these records.
3004 Engineering Consultancies does not sell, rent, or share client information with third parties except where required for:
payment processing,
legal compliance,
regulatory requirements,
project-related coordination, or
service providers that process data on our behalf (including AI tools), under confidentiality.
All online payments are processed through secure and regulated third-party payment service providers compliant with applicable security and regulatory standards.
We implement reasonable technical and administrative measures to protect client information from unauthorized access, misuse, or disclosure.
Advertising and analytics
Our website uses the Meta Pixel, a tool provided by Meta Platforms, to measure visits and enquiries and to help us show and measure our advertising on Meta’s services. It uses cookies and sends Meta information such as your IP address, browser details, the pages you visit, and actions such as button clicks. We do not send the mobile number or site plan you submit through our form. Meta handles this information under its own privacy policy. You can block or delete cookies in your browser settings, and manage how Meta uses this information in your Facebook or Instagram ad preferences.
Consent
By using our website or services, you consent to this Privacy Policy.
Policy last updated: November 2026
Terms & Conditions
By accessing this website and/or using the services of 3004 Engineering Consultancies, you agree to the following terms and conditions.
3004 Engineering Consultancies provides architectural, structural, MEP design, engineering consultancy, supervision, and related professional services in accordance with agreed proposals, contracts, and applicable regulations.
Service Terms & Obligations
All project fees, payment schedules, deliverables, and timelines are governed by the signed proposal, agreement, or quotation issued for each project.
Payments made through online payment links or other approved channels are considered payments toward professional consultancy services and project-related deliverables.
3004 Engineering Consultancies reserves the right to suspend services in the event of delayed or unpaid invoices in accordance with agreed payment terms.
Clients are responsible for reviewing and approving all submitted drawings, documents, and deliverables within the agreed timelines.
The content, designs, drawings, documents, branding, and materials provided by 3004 Engineering Consultancies remain protected under applicable intellectual property laws and may not be reproduced or redistributed without written consent.
3004 Engineering Consultancies shall not be liable for delays or failures caused by events beyond reasonable control, including governmental approvals, utility authority processes, force majeure events, or third-party actions.
Use of this website and services shall be governed by the laws of the United Arab Emirates and the applicable regulations of the Emirate of Dubai.
Policy last updated: June 2026
Refund Policy
3004 Engineering Consultancies provides professional engineering consultancy and design services based on project-specific agreements, proposals, and milestone deliverables.
Payments made to 3004 Engineering Consultancies are generally linked to agreed professional services, project stages, and milestone-based deliverables.
Refund Guidelines
Refund requests, if any, shall be reviewed on a case-by-case basis depending on:
project status,
completed work,
submitted deliverables,
consultant resources allocated, and
contractual obligations.
Once consultancy services, design works, submissions, or project-related activities have commenced, related payments may become partially or fully non-refundable.
Any approved refund, where applicable, will be processed through the original payment method within a reasonable processing period and subject to applicable bank or payment provider procedures.
